mySAP Technical
This Service is designed to provide your organization with a "Worry-Free" mySAP technical environment. Your focus can and should be on fully leveraging your investment in mySAP software...not on the day-to-day maintenance of the technical environment.
Our Basis outsourcing service assumes total responsibility for the on-going Basis operation and maintenance of your mySAP environment, which includes:
- Operation Readiness Assessment documents your current environment and procedures, allowing for customized remote service/operations
- Proactive daily monitoring of systems by senior basis consultants at Vanick’s Remote Operations Center
- Regular operating system, database, and R/3 maintenance including: Backup and Recovery, Notes and Support Packs, CTS, Tuning, and Client Maintenance
- Technical problem handling to ensure that your technical issues are logged, escalated, and resolved in a timely manner
- Customized Operations Reporting of your system performance
- Senior Basis consultants on-call 7 days a week, 24 hours a day, available to address your immediate needs
- Priority access to Vanick’s a la carte Basis Services
- Weekly health-check assessments of your R/3 systems. The service provides 7 x 24 on-call support as well as "back-fill" support should internal personnel go on vacation, training, or have to be absent for any other reason
Custom Consulting Services
Whether you are a new mySAP customer and require technical implementation assistance or you require specific project based basis support, our custom consulting services can be tailored to your needs.
- Custom mySAP R/3 Basis and ABAP/4 Consulting
Expert and cost-effective technical consulting for your mySAP R/3 environment. Services are available on-site or remotely, with 7 x 24 on-call support.
- Custom mySAP R/3 Web Integration Consulting
Expert consulting to help you realize your mySAP web enablement business requirements. This service provides linking of existing or new web services to a mySAP R/3 OLTP as well as design and coding of custom web pages.
- Custom mySAP R/3 Security Consulting
Custom R/3 security support for your R/3 systems. Services are available on-site or remotely, with 7 x 24 on-call support.
Affordable, Practical mySAP R/3 Upgrade Solutions
As new releases of the R/3 systems are made available or aging hardware is replaced with the latest technology to keep up with growth or better support your users, system upgrades, and migration become a necessary part of your landscape.
Vanick provides a comprehensive technical upgrade solution that includes:
- Planning the technical project
- Performing technical gap analysis
- Assisting with hardware sizing
- Performing pre-upgrade stabilization
- Defining upgrade system and client strategy
- Revalidating interfaces, enhancements, and reports
- Re-architecting security
- Performing R/3 upgrade
- Revalidating technical operations procedures
- Knowledge transferring and release specific training