IT Outsourcing

In the year 2000, the Information Technology industry reached an important milestone. For the first time, more than half (54%) of IT services purchased in North America were outsourced. According to statistics, outsourcing's momentum is continuing even after the red-hot economy of the millennium has simmered down. Gartner Group, a technology research firm, projects outsourcing will represent 59% of IT services by 2005.

Enterprises have discovered that it’s always a good time to outsource. As Gartner Group commented in a report published in December, 2001:

During the economic boom, demand for business transformation and scarce IT skills drove outsourcing. The present economic decline has brought cost reduction back to the top of enterprise agendas, and outsourcing can provide this benefit.

Whether it involves designing network infrastructure, setting up a help desk, rolling out a new email system, or building an on-line business application, outsourcing can control costs and risks. It allows IT service expenses to grow in a more linear fashion than is possible by building up an all-purpose in-house IT staff.

How Best Practices Save Time and Money
In the same report, Gartner made another interesting prediction: “By 2003, after the economy revives…even small enterprises will tap outsourcers." It seems obvious that outsourcing makes good business sense for big to medium size companies, but outsourcing can be even more appealing to small businesses. It gives them access to expertise they couldn’t otherwise afford.

Small to Medium size businesses in the Mid-South Area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention, and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small to medium size businesses who until recently were relatively unfamiliar with the concept.

Surveys show that the top reasons for small businesses to outsource IT services are:

• Improve company focus
• Reduce and control operating costs
• Free resources for other purposes
• Gain access to world-class capabilities
• Add key resources not available internally

Vanick Group's outsourcing services are geared specifically to meet the budgetary and operational needs of businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Vanick Group offers four turn-key IT outsourcing programs field-proven to match the requirements of most businesses in the Mid-South area:

Systems Management - Today's complex multi-vendor computing environments can stress your organization's resources. You have to offer a competitive salary with excellent benefits, including training and other expenses to attract the top IT talent to manage your infrastructure. Just when you have the right resource trained and in place, they leave for a better opportunity. Vanick can help your organization - regardless of size - capitalize on business opportunities. Our professionals have the expertise, proven methodologies, and tools to help you plan, deploy, optimize, and manage even the most complex, multi-vendor IT system infrastructures.

DBA Services - Most business information systems, whether developed in-house or purchased "off the shelf," are designed to utilize a commercially available relational database management system (Informix, Oracle, DB2 UDB, or SQL Server). In order to properly maintain optimal performance and ensure system availability, someone who understands the technology must be assigned the ongoing task of supporting this crucial database component. Maintaining a resident database administrator to care for these information systems can be costly and problematic. Vanick Group can manage your critical databases on a regular basis with an on-going monthly support service.

mySAP Basis - This Service is designed to provide your organization with a "Worry-Free" mySAP technical environment. Your focus can and should be on fully leveraging your investment in mySAP software...not on the day-to-day maintenance of the technical environment. Our Basis outsourcing service assumes total responsibility for the on-going Basis operation and maintenance of your mySAP environment.

Web-Site Maintenance - Over the last few years, the Web has been established as an expected medium for customer service and collaboration. Managing and maintaining a Web Site in a timely fashion is no longer a luxury…it is mission critical. In today's technology-intensive workplace, your over-worked, understaffed IT department may have trouble keeping up with demand. In many cases, your critical needs simply cannot be serviced on time or on budget. Vanick Group brings the commitment, expertise, and service level that your successful business demands. With 24x7 access to technicians and guaranteed response time for change requests, you are sure to have your Internet/Intranet site available with current content and functionality.